Complaint Resolution for Students
Dallas Baptist University desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Prospective and current students of DBU who desire to resolve a grievance should follow the Complaints and Grievances procedure by addressing the complaint to the Vice President for Student Affairs, Jay Harley, by phone at (214) 333-6812; by email at jay@dbu.edu or in office at the main campus (Sadler Global Missions Center, 2nd Floor). However, if an issue cannot be resolved internally after all avenues for resolution are exhausted, you may file a complaint with the Texas Higher Education Coordinating Board.
Dallas Baptist University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate, bachelor’s, master’s, and doctoral degrees. Dallas Baptist University also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Dallas Baptist University may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).