Complaint Resolution for Students

Dallas Baptist University desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Prospective and current students of DBU who desire to resolve a grievance should follow the Complaints and Grievances procedure by addressing the complaint to the Vice President for Student Affairs, Jay Harley, by phone at 214.333.6812; by email at or in office at the main campus (Sadler Global Missions Center, 2nd Floor). However, if an issue cannot be resolved internally after all avenues for resolution are exhausted, you may file a complaint with the Texas Higher Education Coordinating Board.

Dallas Baptist University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate, bachelor's, master's, and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Dallas Baptist University. Any enrolled or prospective student, upon request, may receive a copy of the documents describing the institution's State approval or licensing and accreditation.