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68 Ducere Est Servire: THE LEADERSHIP JOURNAL OF DALLAS BAPTIST UNIVERSITY 3 Zabihollah Rezaee, Business Sustainability, Corporate Governance, and Organizational Ethics (Hoboken, NJ: John Wiley & Sons, 2020), xiii. 4 At this point, it is important to define the term “ethical.” The purpose of this work is not to suggest that entitled employees are utterly unethical in principle. The bottom line of business is to make a profit, establish product, and help individuals to make a living wage. However, recent business scandals have highlighted the slippery slope occurring when leaders realign their morals and values to justify work practices, tendencies, and behaviors leading to higher profits and personal gain. As such, a byproduct of such behaviors is almost always a decreased moral concern for others, which may also have implications for the future of programs such as CSR. 5 Daniel Wheeler, Servant Leadership for Higher Education: Principles and Practices (San Francisco, CA: John Wiley, 2012), 127. 6 Jean Twenge, “A Review of the Empirical Evidence on Generational Differences in Work Attitudes,” Journal of Business Psychology 25 (June 2010): 201. 7 Jean Twenge, The Narcissism Epidemic: Living in the Age of Entitlement (New York, NY: Simon & Schuster, 2009), 9. 8 Neil Howe and William Strauss, Millennials Rising: The Next Great Generation (New York, NY: Vintage Books, 2000), 31. 9 Ibid. 10 Cam Marston, “Tips for Keeping Millennial Employees: Understanding Myths about Millennials,” The Balance, September 14, 2019, accessed May 27, 2020,; Karen W. Smola and Charlotte D. Sutton, “Generational Differences: Revisiting Generational Work Values for the New Millennium,” Journal of Organizational Behavior 23 (2002): 363-364; Jean Twenge, “A Review,” 208. 11 Smola and Sutton, “Generational Differences,” 375. 12 Ernest J. Zarra, III, Helping Parents Understand the Minds and Hearts of Generation Z (Lanham, MD: Rowman & Littlefield, 2017), 46-47; Corey Seemiller and Meghan Grace, Generation Z: A Century in the Making (London, UK: Routledge, 2019), 10. 13 Anthony Turner, “Generation Z: Technology and Social Interest,” Journal of Individual Psychology 71, no. 2 (Summer 2015): 104-5.