Undergraduate Financial Aid
Policies and Procedures

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Payment Policies
Employer Assistance, Refund Policy, Transcript Requests

IMPORTANT REMINDER

An Installment Note Student is a student who has a balance after registration for courses, has all financial aid applied and tuition reimbursement obtained and is eligible for the Deferred Payment Account option for the remaining balance. This time-payment plan entails a 25% payment at the time of registration inclusive of all tuition, fees, room and board, followed by payment of the remaining balance in three equal payments as detailed in the student's promissory note. In addition, a $50.00 deferred tuition administration fee will be assessed to the student account when utilizing the time payment plan. A late payment fee of $35.00 will be assessed for each instance that the student's payment is received late, insufficient and/or is not received at all. All balances must be paid in full by the final payment date, or the actions noted below will result.

A Financial Aid Student whose guaranteed financial aid covers 100% of the student's balance is not required to provide payment with the student's registration at the time of registration.

A Financial Aid Student whose guaranteed financial aid covers less than 100% of the student's balance is required to pay in full the balance that is not covered by financial aid at the time of registration or complete an installment note for the balance that is not covered by financial aid. If the student chooses to complete the installment note, the student must pay the ¼ down payment at the time of registration. The balance remaining, after the ¼ down payment, is to be paid in three equal monthly payments as required in the installment note. A "less than 100%" Financial Aid Student may not use confirmed financial aid in lieu of the ¼ down payment. All balances must be paid at the time required or the actions noted below will result.

A Direct Bill Student is a student whose employer reimburses DBU directly for all or part of a student's charges for the student's education. All employer reimbursement students whose employer pays DBU directly must provide vouchers for the present registration term within one week from the date of registration for that term or the registration will be deleted. Any student whose employer reimburses less than 100% of student's charges must either immediately pay the remaining non-reimbursed portion of the student's charges or complete an installment note for the remaining non-reimbursed portion of the student's charges. A "less than 100%" Direct Bill Student may not use the employer reimbursement in lieu of the ¼ down payment. The student must pay the employer's portion of the reimbursed charge if the employer's portion is not received within 60 days from the date of the last class meeting. All balances must be paid at the time required or the actions noted below will result.

An Employer Reimbursed Student is a student whose employer reimburses the student directly or indirectly for all or part of a student's charges for the student's education. Any student whose employer reimburses less than 100% of student's charges must either immediately pay the remaining non-reimbursed portion of the student's charges or complete an installment note for the remaining non-reimbursed portion of the student's charges. A "less than 100%" Direct Bill Student may not use the employer reimbursement in lieu of the ¼ down payment. The student must pay the employer's portion of the reimbursed charge if the employer's portion is not received within 45 days from the date of the last class meeting. All balances must be paid at the time required or the actions noted below will result.

International Students are required to pay 100% of the present semester's tuition, fees, insurance, housing, and food expenses at the time of registration. All balances must be paid at the time required or the actions noted below will result.

All Graduating Students must pay the previous and present account balances in full by the time designated in the graduation application materials provided by the Registrar's Office or the student will be denied the privilege of participation in commencement exercises and access to student's diploma upon graduation. The student will be allowed to participate in a commencement exercise only after the previous and present balances are paid in full.

All students taking Internet/online courses must pay for the course in full. The balance caused by an internet/online course may not be placed in an installment note.

PLEASE NOTE
The following actions will result for any student who has not paid their account balance in full or has not made financial arrangements with the Office of Financial Aid and/or the Cashier's Office:

1. Not being allowed to use the Deferred Payment Account option in subsequent semesters,
2. Immediate withdrawal from enrolled courses,
3. Removal from current dormitory residence,
4. Denial of dining hall privileges,
5. Denial of access to final exams,
6. Denial of access to final semester grades,
7. Denial of access to transcripts,
8. Denial of ability to be advised for or register for any additional courses,
9. The student will not graduate,
10. The student will not have the degree conferred/posted on the student's transcript,
11. Denial of participation in commencement exercises, and/or
12. Denial of access to student's diploma upon graduation.

Thanks for your help in making sure that your account balance is paid. If you have any questions regarding your account, please call Carolyn Monk at (214) 333-5336. If you have questions regarding your financial aid, please call the Office of Financial Aid at (214) 333-5363.

Resident Hall Charges and University Fees Refunds
Room charges and all fees are not refundable.

Refund Policy
A student may receive partial or full credit for the semester's tuition charge if he/she completes the official Add/Drop or withdrawal process through the Registrar's Office. Please refer to the appropriate semester Schedule of Classes to determine the appropriate refund calculation. In cases of course cancellation by the University, credit equal to 100% of tuition and fees will be given. Late Registration and/or absences from class have no bearing on refunds. Students suspended for academic or disciplinary reasons will not be entitled to a refund of tuition, fees, or housing.

Refunds of credit balances on student accounts will require a minimum of two weeks to be paid after the student has officially withdrawn through the Registrar's Office. Financial aid payments are applied to student accounts after the close of the add/drop period. Credit balance refunds will be issued within two weeks after the financial aid is applied to the account. A refund will be issued only if the student's balance is paid in full.

NOTE: Financial aid recipients who withdraw before 60% of the semester is completed will also be required to return a portion of the federal financial aid received. For further information, please consult the Office of Financial Aid.

Transcript Requests
Students must pay a transcript request fee plus any outstanding account balance with cash, check, or credit card. However, if the student desires a transcript to be processed within two working days, they must pay with cash or credit card. A thirty (30) day hold will be placed on transcript requests paid by check.

Online Education Payment of Charges and Payment Arrangements

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